Tech Turtle Service Expectations (2026 Version)

Last Updated: April 2026

1. Communication

• Standard response time: 24–48 business hours

• Communication occurs during normal business hours

• Urgent requests are handled as availability allows

2. Project Timelines

All timelines are estimates, not guarantees.

Delays may occur due to:

• Client responsiveness

• Scope changes

• Third-party platforms

3. Client Responsibilities

Clients are expected to:

• Provide content, approvals, and access promptly

• Communicate clearly and efficiently

• Review deliverables in a timely manner

4. Delays

Tech Turtle is not responsible for delays caused by:

• Client inaction

• Platform issues

• External dependencies