Subscription & Recurring Billing Terms

Our $0 Upfront Website with a 12-Month Service Agreement is offered as "$0 Upfront Website with a 12-Month Service Agreement at $250 per Month." The website build is included because you accept a 12-month minimum service commitment. It is not a free website.

• $0 due upfront
• $250 per month
• 12-month minimum term
• $3,000 total minimum commitment

The monthly payments are installments toward the full minimum commitment of $3,000. The specific services included are defined in your signed Order Form.

You may request cancellation of ongoing service activity at any time. Requesting cancellation does not automatically forgive the unpaid portion of your minimum commitment. Any unpaid committed balance may become due according to your signed agreement, subject to applicable law.

Your first $250 monthly payment is authorized at checkout and charged when your signed Order Form is countersigned and your project is scheduled. Each subsequent payment is charged on the same day of the month thereafter.

If a payment fails, we may retry the payment method as authorized, notify you, and apply a returned-payment fee of $35 where permitted. Past-due amounts may accrue a late fee of the greater of $35 or 1.5% per month (18% per year) on the past-due balance, to the extent permitted by law.

After a grace period of 10 days and notice, we may suspend hosting, maintenance, support, marketing, and portal access for nonpayment. A reactivation fee of $75 may apply.

Your Order Form states what happens at the end of the initial term — month-to-month continuation, a new fixed term after notice, or the services ending unless you renew. Any automatic renewal, its term, and its price are disclosed before purchase and require your affirmative, recorded consent. We do not continue charging after a valid cancellation becomes effective.

You can request cancellation from your client portal or by emailing Office@JustTechTurtleIt.com. We timestamp and confirm each request, show the effective date, and tell you whether an initial-term balance remains. We will not obstruct cancellation.

Completed services and setup work may be nonrefundable only where lawful and clearly disclosed in your Order Form. Ad spend and third-party fees may be nonrefundable. A chargeback does not automatically extinguish your contractual obligations, and we may provide the signed agreement, authorization, and service evidence to the payment processor. Please contact us promptly about any suspected billing error. Nothing here limits your legally protected right to dispute charges with your card issuer or a regulator.