Subscription & Recurring Billing Terms

Our $0 Upfront Website with a 12-Month Payment Plan is offered as "Get Your Website Built With $0 Due Upfront." It is the same website package you could buy outright, with the same total price divided into 12 predictable monthly payments and $0 due at signing. It is not a free website and not a discounted website.

• $0 due upfront
• Your selected package's regular total price, divided into 12 equal automatic monthly payments (the final payment is adjusted to the cent)
• Accepted payment methods: Credit card, Debit card, ACH bank payment
• 12-month payment plan
• Total commitment equals the package price — no discount and no financing markup

The monthly payments are installments that together equal your selected package's regular total price, as stated on your signed Order Form. The specific services included are defined in that Order Form. You may pay the remaining balance early at any time with no early-payoff penalty.

You may request cancellation of ongoing service activity at any time. Requesting cancellation does not automatically forgive the unpaid portion of your minimum commitment. Any unpaid committed balance may become due according to your signed agreement, subject to applicable law.

Your first monthly payment is authorized at checkout and charged when your signed Order Form is countersigned and your project is scheduled. Each subsequent payment is charged on the same day of the month thereafter.

If a payment fails, we may retry the payment method as authorized, notify you, and apply a returned-payment fee of $35 where permitted. Past-due amounts may accrue a late fee of the greater of $35 or 1.5% per month (18% per year) on the past-due balance, to the extent permitted by law.

After a grace period of 10 days and notice, we may suspend hosting, maintenance, support, marketing, and portal access for nonpayment. A reactivation fee of $75 may apply.

Your Order Form states what happens at the end of the initial term — month-to-month continuation, a new fixed term after notice, or the services ending unless you renew. Any automatic renewal, its term, and its price are disclosed before purchase and require your affirmative, recorded consent. We do not continue charging after a valid cancellation becomes effective.

You can request cancellation from your client portal or by emailing Office@JustTechTurtleIt.com. We timestamp and confirm each request, show the effective date, and tell you whether an initial-term balance remains. We will not obstruct cancellation.

Completed services and setup work may be nonrefundable only where lawful and clearly disclosed in your Order Form. Ad spend and third-party fees may be nonrefundable. A chargeback does not automatically extinguish your contractual obligations, and we may provide the signed agreement, authorization, and service evidence to the payment processor. Please contact us promptly about any suspected billing error. Nothing here limits your legally protected right to dispute charges with your card issuer or a regulator.