Unusual Situations

Email office@justtechturtleit.com. The subscription can be transferred to the new owner, cancelled, or bought out for $1,995. The owner will help you choose the right option.

• Unusual situations

Email office@justtechturtleit.com to cancel. We'll export your available lead data to your verified email address and schedule the site for deletion within 30 days.

• Unusual situations

Yes. A name change that affects several sections may count as a major update, so the owner will review it and confirm any cost first. Domain changes may also be needed.

• Unusual situations

We're sorry for your loss. Email office@justtechturtleit.com and a person will help with cancellation, data export, or transferring the account.

• Unusual situations

Yes. If it's our error, we fix it at no charge. Email office@justtechturtleit.com with what's wrong and the correct details.

• Unusual situations

Please email office@justtechturtleit.com so we can review the charge with you directly. It's often faster to resolve billing questions with us first.

• Unusual situations

We take direction from the account holder who signed up. If ownership of the account changes, email us and we'll update it.

• Unusual situations

Yes. On Business and Business Pro, a second location can be a page within your five-page limit. On Starter, it may need an upgrade.

• Unusual situations

We can take inspiration from styles you like, but we won't copy another company's design, text, or photos.

• Unusual situations

That's reviewed by the owner under our acceptable-use policy. Some content isn't something we can build.

• Unusual situations

Our fastest standard timeline is as little as 72 hours after we receive all your materials, and it depends on project readiness. We can't promise next-day delivery.

• Unusual situations

You'll need an email address for checkout, receipts, and onboarding. A free email account works fine.

• Unusual situations

You can cancel anytime, but the website is deleted 30 days after cancellation. Restarting later may mean a rebuild. Many seasonal businesses stay subscribed so their site stays found year-round.

• Unusual situations

Usually one website per domain is cleanest. If you need separate sections for different brands, ask us and the owner will recommend the best setup.

• Unusual situations

Campaign websites are reviewed by the owner before we accept them.

• Unusual situations

Possibly. Many franchises have brand rules about websites and domains, so check your franchise agreement first. Then send us the requirements and the owner will review them.

• Unusual situations

We don't have a public reseller program. If you're interested in a partnership, email office@justtechturtleit.com and the owner will reach out.

• Unusual situations

Ask us about current referral options. If one is available, we'll explain how it works.

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