Answer Center
Straight answers before you buy.
320 questions answered in plain language: pricing, the free build, billing, cancellation, ownership, and support. Still unsure? Ask the assistant in the corner.
Browse by topic
- 18 answersWebsite Pricing and PlansStraight answers about what each website plan costs and what's included.Read answers
- 19 answersHow the Free Website Offer WorksHow the free build works, who qualifies, and the terms behind it.Read answers
- 19 answersBilling and PaymentsCharges, receipts, payment methods, and missed payments.Read answers
- 18 answersRefunds and CancellationHow the money-back guarantee works and exactly what happens when you cancel.Read answers
- 10 answersWebsite Ownership and BuyoutWhat you own, what Tech Turtle owns, and how the buyout works.Read answers
- 11 answersDomainsRegistration, renewals, existing domains, and transfers.Read answers
- 14 answersHosting and SecurityWhere your site lives and how it's protected.Read answers
- 22 answersDesign and RevisionsThe design process and exactly how revisions and changes work.Read answers
- 13 answersContent, Photos, and BrandingWhat you need to provide, and what we take care of.Read answers
- 16 answersSEO for Your WebsiteWhat's included in your website's initial SEO, and what isn't.Read answers
- 11 answersAI Search, AEO, and GEOHow we help AI search tools understand your business, honestly explained.Read answers
- 12 answersGoogle Business Profile, Analytics, and Search ConsoleThe Google tools that work alongside your website.Read answers
- 19 answersContact Forms, CRM, and BookingHow inquiries reach you, and what the Business Pro CRM does.Read answers
- 12 answersLaunch and TimelinesWhat to expect from checkout to launch day.Read answers
- 12 answersSupport and MaintenanceWho to contact and when, and what upkeep is handled for you.Read answers
- 14 answersE-commerce and Custom BuildsOnline stores and complex projects, quoted individually.Read answers
- 7 answersSwitching From Another WebsiteHow switching works, and what carries over.Read answers
- 18 answersHow Tech Turtle ComparesHonest comparisons and answers to common concerns.Read answers
- 18 answersIndustries and Service AreasWho we work with and where.Read answers
- 5 answersPortfolio and ReviewsReal work and real reviews you can check yourself.Read answers
- 14 answersAccessibility and Technical QuestionsAccessibility and the technical details behind your website.Read answers
- 18 answersUnusual SituationsLess common situations, and how we handle them.Read answers
